'Village Ink' is a trading name of Open Systems Informer Ltd, established in 1987 in the UK, Company No.2082893
We only deliver to the UK. We endeavour to post your goods the next business day following receipt of order. We can also arrange delivery to the door in and around the Swindon and Cirencester areas providing a mutually acceptable time and location can be agreed.
In the event of there being an order discrepancy or damaged goods, please let us know within 48 hours of receiving the order. If a delivery does not arrive, we must be notified in writing or by email within 5 business days of the order being placed. We cannot be held responsible for late deliveries caused by factors outside of our control, however we will do everything we reasonably can to rectify the situation.
Village Ink requires requires cleared funds using Paypal before an order will be despatched. However, for local customers we may be able to accept purchase orders dependent on satisfactory credit checks. We may also refuse to accept an order for any reason, but will make sure any funds paid in connection with a rejected order will be refunded in full.
Goods suspected of being faulty must be returned so we can inspect them. You should inform us of faulty goods before sending them back or you may risk your goods not being dealt with correctly. After we receive and inspect the goods we will contact you. The customer is responsible for goods while in transit to us.
Ownership of any goods supplied will remain the property of Village Ink until full payment has been received
All prices include VAT at the prevailing rate. Village Ink reserves the right to change the prices shown on our website at any time, without prior notice.
The company reserves the right at any time to make a modification or change in specification without prior notice to the customer.
All trade names and trademarks are recognised as being the intellectual property of their owners.
Goods sold by the company come with a 30-day warranty. If unhappy with your purchase simply return it and we will replace it or give you a full refund. All products sold by Village Ink are warranted to be free from defects in materials and workmanship.
The customer shall take whatever steps are necessary to ensure the goods or services they are ordering are suitable for their particular needs.
If goods are found to be faulty after the time period explained in '8 Warranty', or the goods appear to have been damaged following removal from their packaging by the customer, Village Ink will not be liable for any loss incurred.
The entire liability of the company to the customer in respect of any claim whatsoever or breach of this Agreement, shall be limited to the charges paid for the goods or services under this Agreement in respect of which the breach has arisen. In no event shall Village Ink be liable to the customer for any loss of business, loss of opportunity or loss of profits or for any other indirect or consequential loss or damage whatsoever.
Orders can be placed by phone, through our website or by email. Please note, when you make an order we understand that you have read and accepted these terms and conditions.
We are governed by English law.